Booking Process for Nordic Limousine Copenhagen – FAQs
Welcome to the FAQs for Nordic Limousine Copenhagen! Here, we answer all your questions about booking, traveling, and enjoying our premium limousine services. Whether you’re planning an airport transfer, a corporate event, or a special occasion, we’re here to ensure your journey is seamless and luxurious.
Absolutely! You can book a transfer to the airport or any other destination by selecting your desired destination point during the booking process.
Our Nordic Limousine service offers a range of premium vehicles, including sedans and SUVs, all equipped with premium amenities for your comfort.
For different arrival times, please make separate bookings for each group. Alternatively, you can book for the group arriving last and provide those flight details. Be aware that flight alterations might affect the wait time.
We recommend planning your departure to the airport at least 2-3 hours before your flight, plus an additional 20% of your estimated transfer duration to account for any delays.
Enter your discount code in the ‘Price Calculation’ field during booking. The discount will be automatically applied to your transfer price.
No, a credit card is required to complete your reservation.
Before Travelling
Please email us with any changes to your booking. Note that changes may affect the price.
Any changes to your booking can be made by sending a request via email. This may result in a price adjustment.
It’s not necessary to print your confirmation. You can show the online copy to the driver from your mobile device.
While Travelling
Your driver will wait for you at the designated meeting point, holding a sign or tablet with your name or the Nordic Limousine logo.
Please contact our Customer Service as soon as possible to reschedule your transfer.
Luggage & Extras
Foldable wheelchairs and child seats are welcome. Ensure your selected vehicle can accommodate all passengers and items.
Pets are allowed if properly secured in a travel box or bag in the vehicle’s cargo hold.
Payments & Refunds
Common reasons include security issues, insufficient funds, or limit restrictions. Contact our Customer Service for assistance.
Tipping is at your discretion and greatly appreciated for exceptional service.
Additional fees apply for services to and from Sweden, bridge and ferry fees, and airport parking. These are not included in the reservation unless stated.
General Questions
No, we provide a private transfer service exclusively for your group.
Please contact us within 10 days of your journey’s completion to report any complaints.
